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Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Creative Colors International, Inc., may collect from you, and how it is used. By using our website, www.wecanfixthat.com, you are accepting the practices described in this policy.

BUSINESS PURPOSES FOR INFORMATION USE

We use the categories of information for the business and commercial purposes outlined here: We use information to respond to your requests made via phone, email or text. We use contact information to respond to you. We also use contact information to communicate with you about our policies and terms. We use employment information to process your application.

We use information for transactional communications. We use contact and payment information to process payments. We use contact information for estimates, order confirmations, or service appointment reminders. If you sign up, we use contact information to send you our newsletter. We use contact and demographic information for our loyalty programs. We use biometric information to recognize you.

We use information for marketing purposes. We use contact information to notify you about new products and special offers or new features. This may be by email or text. It may also be on social media platforms. This includes information about Creative Colors International It also includes information we think you would find interesting. We use contact information to notify you if you win a promotion or sweepstakes.

We use information to improve our products and services. We use site usage information to make our website and products better. We use your contact, demographic, and site usage information to customize your experience with us. We use your demographic information for market research.

We use information to protect our company and constituents. We use contact, demographic, and site usage information to protect our company and customers. We use this same information to identify fraud and secure our systems. This includes measures to detect potential fraudulent credit card purchases. We use all categories of information for other purposes as permitted by law.

YOU HAVE CERTAIN CHOICES

We provide you with options on how we use your information, as described here: You can opt out of receiving our marketing emails or text messages. To stop receiving our promotional emails, follow the "unsubscribe" instructions in any promotional message you get from us. Reply STOP to UNSUBSCRIBE from text messages received. Message and data rates may apply. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or other necessary information about your account.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

California disclosures and residents' rights. (1) Rights. If you reside in California, and are not a job applicant, employee or employee of another company interacting with us in your job role, you have the right to ask us what information we collect and use. You also have the right to ask what information we disclose and sell. You also have the right to request that we delete information we have collect from you. To exercise your rights contact us at 800.933.2656. We will verify your request by using the information you provide to us when you submit a request and matching it with information, we already have about you. We will not discriminate against you because you have exercised any of your rights under the California Consumer Privacy Act. You can designate an agent to make a request by having them execute a notarized power of attorney to act on your behalf. (2) Sales of information. Under California law we are required to tell you if we "sell" information as that term is defined by applicable law. While we are not in the business of selling personal information, we may sometimes share California residents' contact, payment, demographic, biometric, and site usage information. It is possible that this may be considered a "sale" as that term is defined under California law. We do not have actual knowledge that we sell personal information of California minors under the age of 16. California residents have the right to opt out of the sale of their personal information by visiting "Do Not Sell My Personal Information" or by contacting us at 800.933.2656. To stop receiving marketing communications, review the section above.

Nevada residents rights. We also have disclosure obligations in Nevada. We do not exchange Nevada residents' personal information for money with anyone so they may license or sell the personal information to additional parties. Nevada residents may opt out of the future sale of their information to a third party so that they may license or sell information by emailing us at comments@creativecolorsintl.com You may contact us with questions or requests regarding the sale of your information as described below.

WE USE REASONABLE SECURITY MEASURES

The Internet is not 100% secure. We cannot promise that your use of our sites or apps will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800) 933-2656 or via mail Attn: Privacy Officer, 19015 S. Jodi Road, Suite E, Mokena, IL 60448.