Hi William, I just wanted to thank you for referring me to Bob Fishman at Creative Color Intl. He did a great job of repairing two holes on the coach arm. A lot of things in our society are hidden in plain sight; and now the holes in my coach arm are part of that group. Of course you can see the holes if you go looking for them; but Bob’s work definitely fools the eye. I’ve never been aware of a service like Bob’s franchise; with an affordable solution for all kinds of damage to a wide variety of materials. Of course, as always, it’s Bob’s high quality craftsmanship that makes it work. I was so impressed with his work, that I asked him to send me a Creative Color marketing email, so that I could send the email, along with before and after pictures of the coach arm repair, to my kids and close friends. I don’t know anyone with a home and family who doesn’t have a real need for Bob’s repair service. As we discussed, I’m gonna live with the coach for a couple of weeks, and see if the need to replace the coach arm stays or goes. If you get a hard date on a delivery of the new coach arm, please let me know. Thanks again for going the extra step!