Dr. Vinyl vs. CCI: Which Leather Restoration Service is Best?

April 8, 2022

If you are wondering which leather restoration company is best for your home or business, here’s how Dr. Vinyl and Creative Colors International compare.

Dr. Vinyl was founded by David Isley, a former aerospace engineer, in Kansas City, Missouri. Initially, Dr. Vinyl focused on making repairs to seating at restaurants before branching out to other industries. The company, which started franchising in 1981, also does automotive paint touch-up, paintless dent removal, bumper repairs, and fixes vinyl siding.

Jim and JoAnn Foster, the founders of CCI, launched their leather and vinyl restoration business in 1980. Today, there are approximately 160+ CCI mobile units providing leather restoration services. CCI specializes in on-site restoration of leather, vinyl, plastic, and fabric. Our service technicians will come to your home or business to make repairs at your convenience. Every mobile workshop has all of the tools and equipment necessary to restore your damaged products.

CCI Gets the Job Done

Finding a reliable service provider that gets the job done right the first time can be challenging. Here are some of the ways CCI is the right choice. Our brand separates itself from the pack of competitors by sticking to what we do best — leather and vinyl restoration services. Despite honing our services, we work with customers in a wide variety of industries, including automotive, healthcare, restaurants, aviation, marine, and residential. Here are some of the ways CCI gets the job done for our customers.

  • High-Quality Repair Products. Our leather restoration services can save customers up to 90% in replacement costs. CCI’s restorations last because we use high-quality dyes and repair compounds to get the best results. “It might cost us more for these products, but the results speak for themselves. We regularly achieve 98–99% satisfied customer experiences and closure rates,” said Mark J. Bollman, CCI president and co-owner.

In addition, CCI’s repair and restoration work is lab-tested to ensure it meets or exceeds the standards required on abrasion, resistance or wearability of a brand-new piece of vinyl or leather.

  • Top-Notch Customer Service. CCI’s leather care professionals have a “can do” attitude. They offer prompt and reliable service. CCI will also provide last-minute, emergency repairs at no extra charge to regular customers. Our goal is to get the job done right the first time. If we are unable to accomplish the task, our technicians will help the customer find a solution that meets their expectations.

“CCI is 100% honest and transparent when it comes to repairs and meeting the desired expectations,” Bollman said. “If we know something won’t last long because of the inferior surface of the material we are fixing, we tell the customer upfront and let them make the decision if they want to repair or replace it.”

  • Environmentally Friendly. CCI helps customers reduce their carbon footprint by breathing new life into existing items helping you stay reduce, reuse, and recycle. We also make it a priority to use environmentally friendly, water-based products. All of our products are clean, non-toxic, and biodegradable.
  • Family-Run Business. CCI is a family-owned business. Despite opening its doors 42 years ago, the company is still led by family. Today the children and their spouses run the business. CCI started franchising in 1991 and makes it a priority to treat each franchise owner and their employees like extended family. All of our franchise owners spend a minimum of three weeks receiving in-depth training at CCI’s corporate headquarters, which gives them plenty of time to learn the ropes and become part of the CCI family. Many of the company’s franchisees are in it for the long haul. At least 50% of their franchise owners joined the business more than 10 years ago, ensuring they have the knowledge and experience to provide quality service.

We Can Fix That!

If your leather sofa needs repairs or your restaurant booths are an eyesore, one of our leather care professionals can fix that. Click here to request a free quote: https://wecanfixthat.com/request-a-free-quote.